1- Without prejudice to the provisions of the contractual and statutory warranty, the consumer has the right to replace the product provided to him by the store within seven days of the date of receipt of the product. He has no right to replace the product after seven days have passed.
2- To replace the product, the product must be in good condition and the consumer has not used or benefited from the product. The store has the right to inspect the product before replacing it to ensure its safety. The consumer is responsible for paying the shipping cost if he wishes to replace the product. In international exchanges, the consumer bears the full shipping and delivery costs of the product to the shipping company. In the event of defects or errors, the consumer will be compensated.
1- If the product was manufactured at the consumer's request or according to specifications specified by the consumer. This excludes defective products or products that do not meet the specifications specified by the consumer.
2- If the product consists of video tapes, discs, CDs, or software that has been used.
3- If the product is newspapers, magazines, publications, books, or other literature.
4- If a defect in the product appears due to the consumer's improper possession.
5- If the contract covers the provision of accommodation, transportation, or catering services.
6- If the contract covers the purchase of software download products over the internet.
1- Without prejudice to the provisions of the contractual and statutory warranty, the consumer has the right to terminate the contract and return the product provided to him from the store within seven days following the date of receipt of the product. He has no right to return the product after seven days have passed.
2- To return the product, the product must be in good condition and the consumer must not have used or benefited from the product. The store has the right to inspect the product before returning it to ensure its safety.
3- The consumer bears the costs incurred in the return process. In the case of an international return, the consumer bears the full shipping and delivery costs of the product to the shipping company. In the event of defects or errors, the consumer will be compensated.
1- If the product was manufactured at the consumer's request or according to specifications specified by the consumer. This excludes defective products or products that do not meet the specifications specified by the consumer.
2- If the product consists of videotapes, discs, CDs, or software that has been used.
3- If the product consists of newspapers, magazines, publications, books, or other publications.
4- If a defect in the product appears due to the consumer's improper possession.
5- If the contract covers the provision of accommodation, transportation, or catering services.
6- If the contract covers the purchase of software download products over the internet.
